This issue has a lot of considerations! While the theory may well apply, you need to make sure dates are correctly aligned, so as not to throw prior completed financial statements.
At what date was the sales order cancelled? At what date would you be reversing the entries, using your proposal?
Deleting the sales order would sound the riskier proposal, if you are trying to maintain your finalised/published 2021 data. Not seeing your current status really limits what assistance can be given like this, sorry.
It's such a pity a moderator hasn't jumped in here with Best Practice direction for you... I hate to ask, but have you tried calling the support line, to see if they can help (although my recent experience with a bug report would not bring great optimism to that suggestion)?
Hi Kirsty,
I have called the support, and there was no actual remedy for this so we agreed to try my suggestion in the first place. They are also afraid that it will affect the inventory balance.
Thank you for your replies :)
Good luck! I really liked the ability to create a copy of data to test working theories in other software, but that isn't something MYOB permit, sadly.
I hope it works out. If it does affect your year end inventory balance, what about doing a journal to correct it (reversing it in the appropriate period, if necessary)? At least that should be easier to delete, if it doesn't give the expected outcome!
Sorry I couldn't be of more assistance.
