Duplicate pay transaction after reversal
Could someone pease help me with matching a pay run bank transaction in MYOB.
I was working very late and I've stuffed things up with MYOB and their call centre doesn't let you get through. We are a very small business and pay directly through banking on 26th of each month, adjusted for public holidays.
I made two stupid mistakes.
1) | got an MYOB error message telling me a pay run for an employee had failed, so I went back and ran it again. Because I was very tired at the time I didn't realise that error message was itself an error. I had paid the same employee twice and authorised it in STP without realising this. I then reversed the pay and ran an STP update event. The super was paid afterwards thank goodness. I checked with the ATO STP section and they kindly investigated and told me all was in order - correct gross salary & PAYW. The payslip is correct.
I've also run all possible MYOB reports to doublecheck that everything is correct now. The payment from the bank to the employee is also correct
.Now I'm trying to match the payment.
Under bank transactions MYOB is still showing TWO separate pay references available to match (627 & 628) — which have identical salary payment amounts. I don't understand why there are two references when l'd reversed the pay. The first reference 627 was included in the reversal.
Looking at the pay run list it still shows two pays, one reversed and then one for two employees (duplicates of the same employee) with a strange amount on the Total Net Pay.
Please please don't judge me for my ignorance as l already hate myself and am very upset. I've never made this mistake before.
I really need your advice about to match the bank transaction for the pay and what to do with reference 627
Hi ld71,
Thanks for sending that through. Yes, that looks okay. What it’s showing is the original pay run for 28/04/2026, then a reversed pay for one employee at -$5,579.33, which offsets that employee’s pay from the original run. The $0.00 pay run dated 24/04/2026 can also appear in the history depending on how the adjustment or reversal was processed, so based on what you’ve shared, the pay run history looks correct.
Regards,
Sai
