Forum Discussion

ld71's avatar
ld71
Experienced Cover User
2 days ago

Duplicate pay transaction after reversal

Could someone pease help me with matching a pay run bank transaction in MYOB.

I was working very late and I've stuffed things up with MYOB and their call centre doesn't let you get through. We are a very small business and pay directly through banking on 26th of each month, adjusted for public holidays.

I made two stupid mistakes.

1) | got an MYOB error message telling me a pay run for an employee had failed, so I went back and ran it again. Because I was very tired at the time I didn't realise that error message was itself an error. I had paid the same employee twice and authorised it in STP without realising this. I then reversed the pay and ran an STP update event. The super was paid afterwards thank goodness. I checked with the ATO STP section and they kindly investigated and told me all was in order - correct gross salary & PAYW. The payslip is correct.

I've also run all possible MYOB reports to doublecheck that everything is correct now. The payment from the bank to the employee is also correct

.Now I'm trying to match the payment.

Under bank transactions MYOB is still showing TWO separate pay references available to match (627 & 628) — which have identical salary payment amounts. I don't understand why there are two references when l'd reversed the pay. The first reference 627 was included in the reversal.

Looking at the pay run list it still shows two pays, one reversed and then one for two employees (duplicates of the same employee) with a strange amount on the Total Net Pay.

Please please don't judge me for my ignorance as l already hate myself and am very upset. I've never made this mistake before.

I really need your advice about to match the bank transaction for the pay and what to do with reference 627

1 Reply

  • Isaiah_C's avatar
    Isaiah_C
    MYOB Moderator
    11 hours ago

    Hi ld71,

     

    First up, absolutely no judgement. Payroll + late nights is a brutal combo and what you’ve described is a really easy mistake to make. You’ve actually done a great job already by checking with the ATO, running the reversal and STP update, and confirming your reports and the actual bank payment are now correct. From what you’ve said, it sounds like:

     

    • Pay 627 is the original pay that you later reversed
    • The reversal has put things right in MYOB and STP
    • Pay 628 is the pay that relates to the actual amount that left the bank

    When you’re in Bank transactions, you’ll want to:

     

    1. Click on the bank payment for that pay date.
    2. Check the details of pay refs 627 and 628.

    The one that’s not reversed and shows the correct net pay that left your bank is the one to match to the bank line (this will usually be 628 based on what you’ve described). Don’t match the reversed pay (627) to the bank transaction, that one belongs with its reversal, and together they should just net to zero inside MYOB. Once you’ve matched the correct pay to the bank transaction, the original pay and its reversal (including 627) are just there to show the history; as long as they net to zero and your reports and STP are right, you don’t need to do anything further with 627 for the bank payment itself.

     

    Regards,

    Sai

     

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