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rbray's avatar
rbray
Experienced User
3 years ago
Solved

Payment Reversal

Hi MYOB Community, 

 

Not really sure where to start... 

 

I processed payroll payment y'day (for approx 23 people) including creating a bank file but never processed it through our bank because the authoriser at work advised there was a mix up with payments so (not knowing the consequences), I went to delete it and found out I need to reverse each indiv. cards payroll payment. 

 

I have done all the reversals and sent them to STP/ATO and it now shows in 'deposit' column in MYOB and I've processed the payroll payment again which has been processed successfully through our bank. 

 

Now when I go into Prepare Electronic Payments, the payments all still show up. Have I missed something? I am covering for the Finance Mgr while he's on annual leave - usually I do the easy stuff! 

 

Any help would be appreciated. And hopefully I haven't confused you!! 

 

Thanks,
Bec

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  • Tracey_H's avatar
    Tracey_H
    Former Staff
    3 years ago

    Hi rbray 

     

    It's great to hear you were able to find the help you needed on the Community Forum. Thanks for sharing your solution, I'm sure it will benefit other users.

     

    Please don't hesitate to post again if you need help in the future.