Forum Discussion

AndrewY's avatar
AndrewY
Partner
6 days ago

MYOB Academy Log In Error

There seems to be an error when logging into MYOB Academy.

 

Error messages saying too many redirects and could not upgrade oauth token appear - see attached screenshots.

 

I've tried clearing cookies on multiple browsers and devices, which makes no difference. So it must be a MYOB problem with the website. You need to fix it please.

  • Hi AndrewY , our identity were able to check a few specifics with your profile and the academy team did some testing as well. We havent been able to find any errors at the moment but they would like to try and assist further. Can you please email through to educationteam@myob.com to reach the academy team directly and work with them to get this solved. Thanks, Mike

  • Isaiah_C's avatar
    Isaiah_C
    MYOB Moderator

    Hi AndrewY,

     

    I'm sorry to hear that you're experiencing issue with logging into MYOB Academy. We've tested the login process on our end, and everything appears to be working fine. Since you've already cleared cookies on multiple browsers and devices, which is the most common troubleshooting step, we will escalate this to our website team to investigate what might be causing the "too many redirects" error and the issue with upgrading the oauth token. Thank you for your patience!

     

     

    Regards,

    Sai