Forum Discussion

Linda11's avatar
Linda11
Member
4 years ago
Solved

MYOB AO can't open up

Hi,

 

I have two licences of AO Classic, and one of these has been not open up, with the following message. 

 

Can anyone please help?

 

Thanks

 

 

  • Syed1's avatar
    Syed1
    4 years ago

    Hi Linda11 

     

    This looks like the mapped drive seems to be disconnected.

     

    Please check the network drive if it is connected and you are able to access it.

     

    IT should be able to check connection.

     

    Regards,

    Syed

    Customer Service Representative

1 Reply

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  • Syed1's avatar
    Syed1
    MYOB Staff
    4 years ago

    Hi Linda11 

     

    This looks like the mapped drive seems to be disconnected.

     

    Please check the network drive if it is connected and you are able to access it.

     

    IT should be able to check connection.

     

    Regards,

    Syed

    Customer Service Representative

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