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PossumChris's avatar
PossumChris
Member
1 year ago

Payment is required immediately

Hi and this is the first time I have used this as I have no been able to find an email to send a complaint to.   I received today, an email saying "payment is required immediately" otherwise my acc...
Jemar_C's avatar
Jemar_C
Valued User
1 year ago

Hi PossumChris,

 

Thanks for your post, and welcome to the community forum! I'm really sorry to hear about the experience you've had, and thank you for letting us know. For immediate assistance, you may ask MOCA, our virtual assistant, click the chat bubble at the bottom of any help page and ask a question. If MOCA can't help, you'll be guided to our other support options, including live chat. You may also take note of our New Zealand phone support number by checking this link.

 

Feel free to write a post if you need further assistance.

 

Cheers,

Jem

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