Oh yeah cos that's my "goto" source of truth. Facebook. 😆
Honestly mate, pack it up.
Oh did Trump win the election in 2020 by the way?
;)
I never intended this thread to be used like this, but in all honesty Zappy, I too had to recently deal with MYOB over the course of a 3 week period, ringing them, as they never contacted me back like they said they would & I too spent between 1 - 2&1/2hours on hold waiting each time, to be spoken too, transferred to another department because who answered wasn't able to help, on hold again for another 1/2-3/4hr, then twice got cut off, so had to go through the whole process again. So it does happen. I'm not the only person who uses MYOB that I have spoken to that this happens too. It is unfortunately a common thing.
It's great you haven't had that issue when contacting them, but don't dismiss that it happens, just because you haven't experienced it.
Have a great day
Kristelle Ive had my own issues with the phone support over the years and I have similar issues with the other software companies (not Xero obviously since they have none) I would simply observe the traning and dedication of the staff at MYOB right now is best in class. It easily beats the support I get from any of the other companies. And Im not saying your expectations are unrealistsic either, just that when I cpmare it to my expereince with Reckon or Intuit, Myob comes out on top. Easily.
