I need to remove 2 clients from my client list as I no longer act for them as bookkeeper.
It seems you can't phone MYOB any more, and there doesn't seem to be any way to remove clients.
I need to activate another client but I can't because I have the maximum number of clients that can have.
How am I supposed to do this?
Hi Lyn05,
I’m not fully across this specific setup issue, so I’m hoping someone in the Community who’s dealt with the same error can share what worked for them. If no clear fix pops up here, feel free to get in touch with our team on Live Chat via our virtual assistant, MOCA, or by submitting a support case via My Account.
Cheers,
Doreen
Hi Doreen,
I'm unable to restore a backup of one of my clients, but I can't. When I research the problem it says I have too many databases. There are 2 that are inactive and I don't need any more - I need to remove them so that I can access the current client database that won't open.
What am I to do to fix this problem?
