Forum Discussion
Hi LKT,
Thank you for the post. I understand how important it is for you to manage your software effectively and avoid any potential issues with your company files. You can indeed upgrade your software under your perpetual license. Typically, perpetual licenses allow you to continue using the software version you purchased indefinitely, and you should be able to upgrade within the same version family. Since you are unable to find the latest version of AccountRight Basics, I recommend checking the MYOB download page for any available updates specific to your version. When you upgrade the software, it's the product itself that gets updated to the latest version. This upgrade is not dependent on the number of entities you are managing. You can continue to use the upgraded software for any number of entities allowed by your original license. For more information, please check this link.
We recommend creating a backup of your company file before proceeding with the upgrade. You can find detailed instructions on how to create and restore a backup in our Help Article: Back up your company file then Restore your company file.
Regards,
Sai
- 5 months ago
Hi Sai,
Thank you for your advice.
I have looked through all the products on the MYOB download page but there is no AccountRight Basics product.
Could it be under some other name?
Can you please recommend the best way of contacting MYOB for specific help as opposed to general advice that I seem to get all the time.
Many thanks in advance,
LKT
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