Forum Discussion

Tiger1's avatar
2 years ago
Solved

perpetual licence upgrade to latest version used offline

Hi

We have a perpetual licence paid outright many years ago. We are currently using accountright premier v19.7  

Can we upgrade to the latest version of myob 2024.2 but continue to use the data files offline? If so, is there a subscription cost?

We have approximately 15 active files

  • Hi, Tiger1

     

    Thanks for your post, and welcome to the MYOB Community Forum.

     

    We're sorry for the delayed response.

     

    Thank you for your interest in upgrading to the latest version of AccountRight. We're pleased to inform you that there will be no extra charge for upgrading, and you can continue to use your file offline.

     

    To proceed with the upgrade, simply download the latest version from our website under the Downloads section. Once downloaded, we recommend creating a backup of your company file before proceeding with the upgrade. You can find detailed instructions on how to create and restore a backup in our Help Article: Back up your company file then Restore your company file.

     

    If you have any questions or need further assistance during the upgrade process, please don't hesitate to reach out.

     

    If my response has answered your inquiry, please click "Accept as Solution" to assist other users in finding this information.

     

    Best regards,

    Doreen

2 Replies

  • Doreen_P's avatar
    Doreen_P
    MYOB Moderator
    2 years ago

    Hi, Tiger1

     

    Thanks for your post, and welcome to the MYOB Community Forum.

     

    We're sorry for the delayed response.

     

    Thank you for your interest in upgrading to the latest version of AccountRight. We're pleased to inform you that there will be no extra charge for upgrading, and you can continue to use your file offline.

     

    To proceed with the upgrade, simply download the latest version from our website under the Downloads section. Once downloaded, we recommend creating a backup of your company file before proceeding with the upgrade. You can find detailed instructions on how to create and restore a backup in our Help Article: Back up your company file then Restore your company file.

     

    If you have any questions or need further assistance during the upgrade process, please don't hesitate to reach out.

     

    If my response has answered your inquiry, please click "Accept as Solution" to assist other users in finding this information.

     

    Best regards,

    Doreen

  • gavin12345's avatar
    gavin12345
    Ultimate User
    2 years ago

    Hi Tiger1 

     

    One thing MYOB 'overlook' is that you are unlikely to be able to process payroll in AR2024 if you upgrade. This is because tax tables need to be loaded before you can process payroll. Without a current subscription for each company file, tax tables cannot be loaded. There are ways around this, however there may be some cost.

     

    Regards

    Gavin