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scott_e's avatar
scott_e
User
5 years ago
Solved

MYOB Advanced - Modern UI disabled

I'm using MYOB Advanced with the modern UI.  When I go to my 'User Profile', and set a Time Zone my modern UI instantly revers back to classic UI.

 

There is a checkbox at the bottom of page which says "Show Classic UI by Default" - this is checked, and disabled so i can't change it.

 

Our company is still trying to implement this software, but i've spent all my time so far in the modern UI and would prefer to continue using that.  Does anyone have an idea how i can change my profile back to modern UI?

N.B my account is Full User with Administrative privs

Thanks

  • CarlBrooks's avatar
    CarlBrooks
    5 years ago

    Hi scott_e 

     

    That is strange, it should be available for all users and MYOB are certainly encouraging end users to use Modern UI. 

     

    The quickest solution would be to ask you partner to disable the option "Show Classic UI by Default" on your user account.

     

    All the best,

     

    Carl

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  • CarlBrooks's avatar
    CarlBrooks
    Former Staff
    5 years ago

    Hi scott_e 

     

    You can change to modern UI using this option 

     

     

    To have it defaulting to Modern UI that setting which is greyed out can be changed by your partner through their PARTNERSUPPORT user account.

     

    Best regards,

     

    Carl

    • scott_e's avatar
      scott_e
      User
      5 years ago

      Thanks for the response.

       

      I don't see the option to switch like you do.

      Is this something which is also only available to partners?

       

      • CarlBrooks's avatar
        CarlBrooks
        Former Staff
        5 years ago

        Hi scott_e 

         

        That is strange, it should be available for all users and MYOB are certainly encouraging end users to use Modern UI. 

         

        The quickest solution would be to ask you partner to disable the option "Show Classic UI by Default" on your user account.

         

        All the best,

         

        Carl