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Erica-medi's avatar
Erica-medi
User
2 years ago

correct a invoice or delete and re-prepare invoice

Hi, 

We use the function Process Shipments -> prepare Invoice, then the invoices are generated messing up all that day's shipments and sales orders.

One sales order suppose has one invoice linked. But now in one invoice has multipul orders and shipments.

 

How can we delete the invoice has been generated and create the correct one with one shipment/sales order each?

 

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  • Bridie_M_MYOB's avatar
    Bridie_M_MYOB
    MYOB Moderator
    2 years ago

    Hi Erica, 

     

    Thank you for your post. 

     

    Could you please advise the status that the invoice is in? 

    • Erica-medi's avatar
      Erica-medi
      User
      2 years ago

      Hi Bridie,

       

      The invoices are open now. I try to correct one and seperate it, it become balance with new invoice number but still couldn't seperate and delete.