I migrated my clients data for the 2018 year.
I have been working on the 2019 Accounts and have had to edit a journal.
I can't access the reports and I am getting the advisisng that I have not confirmed the upgrade of this client.
Please advise as to how I can resolve this situation.
Hi Jane,
As this is logged to Support, I will take this issue offline and call you regarding it.
Hi Jane,
As this is logged to Support, I will take this issue offline and call you regarding it.
Hi Jane,
There is a link for the Upgrade wizard under the Client Accounting tab.
You will need to click this link and step through the upgrade wizard.
Mark
I have done that - Message
Client Error
An unexpected error has ocurred. Please check the log file for details.
Reason:
Object reference not set to an instance of an object.
I have put through a support request - noone has responded as yet.
We have had this issue before and MYOB support were unable to resolve the issue.
We are on a hosted server so unable to run any scripts ourselves if this is required.
