Forum Discussion

Dannad's avatar
Dannad
Contributing User
6 years ago

Accountants Office Error Message

Hi, I'm getting an error message on MYOB AO when I go to open, and MYOB support is now closed for the day? Anyone know what tyo do to fix this?   The message is:   1429/OLE IDispatch exception ...
Accountants Office
AO
error message
  • Suja_P's avatar
    Suja_P
    6 years ago

    Hi Dannad,

     

    Thank you for your post. 

     

    I can see that you've since been in contact with our support team and have resolved the issue.

     

    For the benefit of others coming across this post, I've included the solution provided by our technical support team:

     

    On the SQL Server (or the Main PC), perform the following steps:

     

    1. From the Start menu, navigate to: Control Panel > Administrative Tools > Services. The Services list appears.

    For Windows 10 follow the path Control Panel > System and Security > Administrative Tools > Services.

    1. Locate one of the following: 

    Product

    Service Name

    Accountants Office (AO)

    SQL Server (MYOBACCT)

     

    1. Right click on the SQL Server and select Stop. The SQL Server is stopped.

    2. Right click on the SQL Server and select Start. The SQL Server is started.

    Do post again should you ever need help in the future. 

     

Suja_P's avatar
Suja_P
Former Staff
6 years ago

Hi Dannad,

 

Thank you for your post. 

 

I can see that you've since been in contact with our support team and have resolved the issue.

 

For the benefit of others coming across this post, I've included the solution provided by our technical support team:

 

On the SQL Server (or the Main PC), perform the following steps:

 

  1. From the Start menu, navigate to: Control Panel > Administrative Tools > Services. The Services list appears.

For Windows 10 follow the path Control Panel > System and Security > Administrative Tools > Services.

  1. Locate one of the following: 

Product

Service Name

Accountants Office (AO)

SQL Server (MYOBACCT)

 

  1. Right click on the SQL Server and select Stop. The SQL Server is stopped.

  2. Right click on the SQL Server and select Start. The SQL Server is started.

Do post again should you ever need help in the future. 

 

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