Forum Discussion

MHunter's avatar
MHunter
Contributing User
3 years ago
Solved

AE 2021.2 Software Install Issues

Hi, I have tried to install AE 2021.2 twice now, and it all appears to be installing right on the screen, even came up with Install Wizard successfully completed message at the end, and that it will...
  • Carr-Barnett-AS's avatar
    Carr-Barnett-AS
    3 years ago

    Hi.

    Yes problem fixed. I had restarted the SBR Sender Server multiple times and it wouldn't fix the problem. MYOB logs in and does it, and it fixed the problem.
    Re the name, I had one pic without and I attached the wrong one, and I wasn't able to delete it.

Trevor_Harrison's avatar
Trevor_Harrison
Super Partner
3 years ago

Hi MHunter 

 

Not sure from your post whether the workstation install program has run successfully on the workstation.  Assuming that the server software installed correctly the next key item to anything working as it should with AE, is the workstation install due to the fact that most of the server install files are copied to the workstation to assist with the application running faster.

 

If for some reason the workstation install is not triggering on each workstation then the best bet is to run the installer manually.  You will find the setup program under the workstaioninstall directory which in most cases is within the AESQL folder on the server.

 

 

 

 

Carr-Barnett-AS's avatar
Carr-Barnett-AS
Experienced User
3 years ago

Hi. You haven't address the problem of the ATO Prefill's not downloading in your reply.
We have just done the new update and now our prefill's won't download either.

  • MHunter's avatar
    MHunter
    Contributing User
    3 years ago

    hI Carr-Barnett-AS 

    We have the same error message "Exception has been thrown by the target of an invocation"

     

    I will put a call through to MYOB later in the week, waiting for a quieter time when it doesn't effect other staff members having to be out of their computers.  

  • Jacksen's avatar
    Jacksen
    Valued User
    3 years ago

    Hey mate, did you get a resolution for this error?

     

    I got this:

    The process cannot access the file 'C:\Program Files (x86)\MYOB\SBRSender\Server\Service\VPMSER\MYOB.AF.Core.BusinessLogic.dll' because it is being used by another process.

    Followed by this(after restarting the SBR service):

    Exception has been thrown by the target of an invocation.

    FYI your image seems to show the entities name at the top.

    • Carr-Barnett-AS's avatar
      Carr-Barnett-AS
      Experienced User
      3 years ago

      Hi.

      Yes problem fixed. I had restarted the SBR Sender Server multiple times and it wouldn't fix the problem. MYOB logs in and does it, and it fixed the problem.
      Re the name, I had one pic without and I attached the wrong one, and I wasn't able to delete it.

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