Error - 'machine name not unique'
Hello, when im opening Tax I am getting the error message 'machine name not unique' and it wont open. I don’t understand what is causing this - help?
Hey EBwood
This error can appear when opening system release or system services applications like Tax or MAS. This can occur because:
- Multiple users log into the same terminal server
- Another workstation has the same machine name
- Files have remained open on the file server
- The s60 files are corrupt
Depending on what might be cause, there are a few options for troubleshooting and resolving this.
Please take look at the 3 expandable solutions on this link here.
- If you use a terminal servier environment
- If you use a network environment
- If you are restarting background processes
If this hasn't helped, you will need to get in touch with our support team. Create a ticket or use live chat through your practice dashboard and the team will reach out!
