Forum Discussion
Hi Bosco
Assets are installed on each workstation.
You will need to uninstall Assets and reinstall it.
Please follow the Knowledge Base link below:
Hi Mark and thanks for the reply.
After a bit...of digging, it turned out to be the reporter.
Sorry, I should've mentioned we use terminal services or remote desktops (whichever tickle your fancies)...
1) So, the solution was to log out any users and stragglers still in the system
2) Put the terminal server in install mode (open cmd):
change user /install
3) Disable antivirus (even if the AV has been configured to skip checking the MYOB directories)
4) Re-install the reporter
5) change user /execute (To place the server back into running mode)
6) Re-enable the AV
And everything went back to normal...
Hope this can help some other poor soul in the future....
All the best and thanks again
Bosco
Looking for something else?
Search the Community Forum for answers or find your topic and get the conversation started!
Find technical support and help for all MYOB products in our online help centre
Dig into MYOB Academy for free courses, learning paths and live events to help build your business with MYOB.