I am cleaning up out lodgement manager screen and we have 4 returns stuck in transmitting. I have checked the portal and they are lodged and when you go into the client in MYOB the status is lodged.
Is there another way to update this to remove them from the lodgement manager screen?
Thanks,
Hi TSmith98
Thank you for your enquiry.
In a short summary, you will need to do the following:
1. Change the status of the return to Lodge
2. Then change back to In progress
3. Change back to Lodge (This step is to ensure the status of the return is refreshed properly)
I have included a knowledge base article with full details for your information: Changing the status of a tax return or form
Regards,
Sandy
Client Support Representative
