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Accountant92's avatar
Accountant92
Contributing User
5 years ago
Solved

Reporter: Roll Forward Error

I have a MAS Ledger with a error when i try to run reporter.   It comes up with the Reporter: Roll Forward, but stalls with about 5% of the bar left.  It then sits like this until I CTl+ALT+DELETE ...
  • Mark_St's avatar
    Mark_St
    5 years ago

    Open the client's folder in the S6Client folder and find the file with the .nrw extension.

     

    Rename this file with a .old extension.

     

    You will need to enter all the Non Transaction Data and client lvel customisation of the reports again.

Mark_St's avatar
Mark_St
MYOB Staff
5 years ago

Rename the .nrw file of the client and enter the Non transactions Data back in.

 

It is possible you are having network drop out issues that can cause these issues.

 

If they are persistent, speak to your IT person to investigate this.

 

You may need to recreate your user profile.

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