6 years ago
Tax Return Lodgement
Hi, I lodged our clients Tax Returns last month and it successfully went through ATO. The issue is that, we noticed that under tax returns tab, the returns was rejected though I am sure that it...
Hi Helen-Z,
Thank you for your reply. The ATO received the returns but when I manually updated the status it is already LODGED but after that it will show In Progress from Rejected instead of Lodged.
Maybe it is something to do with the date lodged?
Please refer to the picture below. The 2018 and 2019 was rejected but received by ATO and I manually updated the 2018 but it still shows in progress.
Hello 1990
Thanks for your reply!
If it is showing as In Progress within the tax return list, when you are updating the status, I would recommend updating from Lodged to In Progress, click OK to save, and then update the status back to Lodged. If you updated the status while it was still showing as Rejected, then it will show as Lodged in the status update area (as it has attempted to lodge).
Hopefully, this will get your returns showing correctly!
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