Hi, I need some assistance. I have an individual tax return with a V23 error (negative $) in E182. This is a HELP loan and says it comes from prefilling report (which does not make any sense and can confirm that the client has no HELP account).
How can i remove this ?
Thanking you.
Varun.
Hey Varunn!
I'm so glad you were able to resolve this issue but just in future (or for anyone else coming across this issue) E182 refers to the deductions schedule so we recommend checking there and correcting any negative values you might find there. If you still cannot locate the negative value within the return we highly recommend contacting our support team so we can investigate this by exporting the return and looking for this negative number.
Please don't hesitate to reach out if you have any further questions!
Cheers,
Aiden.
This is resolved. There is a button i do not have access to that removed this number.
