Forum Discussion

27 days ago

Amount not on bank statement

I know exactly what my discrepancy is but I don't know how to make it reconcile.

On my bank rec I have a payment my shop made on the last day of the month for Advertising, that does not appear on my bank Statement..... how do I deal with this $1694 when I am reconciling?

Thanks :)

1 Reply

Earl_HD
MYOB Moderator
26 days ago
Hi Andrea77,

This may need further assistance on the backend. Make sure to reach out to our support team directly. You can reach them on Live Chat via our virtual assistant, MOCA or by submitting a support case via MyAccount.

Regards,
Earl

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I know exactly what my discrepancy is but I don't know how to make it reconcile.

On my bank rec I have a payment my shop made on the last day of the month for Advertising, that does not appear on my bank Statement..... how do I deal with this $1694 when I am reconciling?

Thanks :)

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I know exactly what my discrepancy is but I don't know how to make it reconcile.

On my bank rec I have a payment my shop made on the last day of the month for Advertising, that does not appear on my bank Statement..... how do I deal with this $1694 when I am reconciling?

Thanks :)

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url(\"data:image/svg+xml;charset=utf8,%3Csvg xmlns='http://www.w3.org/2000/svg' viewBox='0 0 24 24'%3E%3Ctitle%3EAsset 5%3C/title%3E%3Cg id='Layer_2' data-name='Layer 2'%3E%3Cg id='Layer_1-2' data-name='Layer 1'%3E%3Cpath d='M12,24A12,12,0,1,0,0,12,12,12,0,0,0,12,24Zm1.82-10.71a1.2,1.2,0,0,0-1.2,1.2v4.2h-3s0-7.2,0-7.8h3v.89A3.72,3.72,0,0,1,15,10.91c1.78,0,3,1.29,3,3.78v4H15v-4.2A1.2,1.2,0,0,0,13.82,13.29ZM6.91,9.69h0A1.47,1.47,0,0,1,5.4,8.2,1.44,1.44,0,0,1,6.93,6.75a1.47,1.47,0,1,1,0,2.94Zm1.51,9h-3v-7.8h3Z' style='fill:%23687480'/%3E%3C/g%3E%3C/g%3E%3C/svg%3E\")\n no-repeat;\n}\n\n.myob-social-links .instagram a:before {\n background: 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Hi Andrea77,

This may need further assistance on the backend. Make sure to reach out to our support team directly. You can reach them on Live Chat via our virtual assistant, MOCA or by submitting a support case via MyAccount.

Regards,
Earl

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