Hi,
I've just migrated to MYOB from Reckon. When I do a bank reconciliation, it balances, but there are heaps of oustanding deposits and cheques from the previous year, that I had reconciled in Reckon. How can I clear these off my current bank reconciliation please?
Hey user113,
Welcome to MYOB! The closing balance in a reconciliation includes all historical transactions on the account. Anything reconciled in Reckon also needs to be reconciled again in MYOB. To properly clear these, a future dated reconciliation is needed. This link includes the steps on how to do this, and once completed your ongoing bank recs should be much cleaner and easier to manage. If the issue with your bank rec still occurs, you can reach out to our team so they can check what seems to be happening. You can contact them on Live Chat via our virtual assistant, MOCA, or by submitting a support case via My Account.
Cheers,
Doreen
