Forum Discussion

Stephenchico's avatar
Stephenchico
Experienced Cover User
6 years ago

Bank Feed Check

Logged on the Bank feeds today (21/10/19) but balances as at Thursday 17/10/19 shown. No transactions for Friday or Saturday. Is this an issue anyone else is having?  
  • Steven_M's avatar
    Steven_M
    6 years ago

    Hi Everyone


    We did receive the necessary information from NAB late afternoon yesterday (21/10/2019 ) to process those transactions. As such those transactions should be available for collection, if not already collected into the company file.


    Stephenchico  marmak  CarolineG 

Steven_M's avatar
Steven_M
Former Staff

Hi Everyone

 

We are aware of a delay with NAB bank feeds due to an error with the file we have received from the Bank as such we are not able to deliver those transactions at present. We are working with the bank to ensure that we do have the necessary file so we can provide those transactions as soon as possible.

 

Stephenchico  marmak  CarolineG 

Stephenchico's avatar
Stephenchico
Experienced Cover User
6 years ago

Hi Steven

 

Are you any closer to a solution for this one?

  • Steven_M's avatar
    Steven_M
    Former Staff
    6 years ago

    Hi Everyone


    We did receive the necessary information from NAB late afternoon yesterday (21/10/2019 ) to process those transactions. As such those transactions should be available for collection, if not already collected into the company file.


    Stephenchico  marmak  CarolineG 

    • CarolineG's avatar
      CarolineG
      Trusted Cover User
      6 years ago

      Steven_M Thank you for the update. 18th bank transactions have been received. No transactions from Monday 21st as yet. Guess will have to wait.

      • CarolineG's avatar
        CarolineG
        Trusted Cover User
        6 years ago

        It is now 12:30 and still no feed. Any update? Steven_M 

Looking for something else?

Search the Community Forum for answers or find your topic and get the conversation started!

Community home

Dig into MYOB Academy for free courses, learning paths and live events to help build your business with MYOB.