Forum Discussion

RMMMYOB's avatar
RMMMYOB
Member
10 months ago

Bank feed

Hi   We've recently added a new Credit card to our bank feed but now that's the only account that's receiving transactions through via Bank Feed. Is there anything I can do?
Shella_A's avatar
Shella_A
MYOB Moderator
10 months ago

Hi RMMMYOB,

 

It might be that the new credit card has been set as the default account for transactions. Just jump into your bank feeds setup and double-check which account is currently selected to receive the transactions. Then make the changes if needed, and you should be all set. See this link for the process. If you need a hand dealing with this chat with our team through our virtual assistant MOCA or drop us a support ticket via MyAccount so we can sort it out for you.

 

 

Regards,

Shella

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