Forum Discussion

TanyaBennett's avatar
TanyaBennett
Experienced Cover User
6 months ago

Bank Feeds not loading

Hi, We have previously had bank feeds many years ago & then they were disabled. Now we want to activate them again. When I go into manage bank bank accounts, the bank account is there, status is no l...
Isaiah_C's avatar
Isaiah_C
MYOB Moderator
6 months ago

Hi TanyaBennett,

 

Thanks for double-checking everything. Sounds like you've done all the right steps. Since the message you're seeing is coming from the bank's end, the best way forward is to have our team take a closer look.

 

Jump onto our live chat support through our virtual assistant, MOCA, or submit a case via MyAccount. They'll be able to dig into the account setup and sort it out for you.

 

Regards,

Sai

 

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