Forum Discussion

Accounts_DBLPub's avatar
Accounts_DBLPub
3 years ago

Bank feeds Timing Out

I am unable to open the bank feed as it times out.  I've managed to update it on the 1/3/22 but unable to open it without the error attached.   I log into the bank feeds as a different user, but I'...
Accounts_DBLPub's avatar
Accounts_DBLPub

I've cleared the cache but unfortunately it hasn't worked.  Any other suggestions?! Thanks!

Melisa_D's avatar
Melisa_D
Former Staff
3 years ago

Hi Accounts_DBLPub, 

 

Thanks for the update, are you able to try via a different computer. Does this work ?

 

Do let me know how you go. 

  • Accounts_DBLPub's avatar
    Accounts_DBLPub
    3 years ago

    Hi Melisa

     

    I uploaded the file online and then tried the bank feeds and it worked.  I then did a back up and restored this file to the original location and it seems to be working as per normal.

     

    Thanks!

     

    Karen

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