Forum Discussion

Albare's avatar
Albare
Trusted Cover User
2 days ago

Bank feeds transactions appear earlier with browser version

Just wondering if everyone else gets their bank transactions appearing earlier if using the browser version of Account Right over the desktop version.

 

On a side note why can't both versions have exactly the same full and complete feature set?

  • Earl_HD's avatar
    Earl_HD
    MYOB Moderator

    Hi Albare,

    Regarding your question about bank transactions appearing earlier in the browser version of AccountRight compared to the desktop version, it seems that there have been instances where users have reported similar issues. Specifically, there have been cases where bank feeds have stopped appearing in the desktop version but were visible in the browser version, requiring users to manually click "Get Bank Transactions" in the desktop version to download the transactions. 

    As for why both versions do not have the same full and complete feature set, the browser and desktop versions of AccountRight have different capabilities and user interfaces. The browser version is designed to be more user-friendly and accessible from anywhere, while the desktop version offers more advanced features and detailed functionalities, leading to variations in the feature sets available in each version. For a detailed comparison of the features available in both versions, you can refer to this help page: What you can and can't do in AccountRight web browser

    I hope this helps!

    Regards,
    Earl