Forum Discussion

SPM01's avatar
SPM01
2 years ago

Bank Feeds

I am completing my month end bank reconciliations, the bank looks like it has refreshed but it isn't pulling through any transaction from yesterday (31/10/23) so I am out of balance, can you advise w...
Doreen_P's avatar
Doreen_P
MYOB Moderator
2 years ago

Hi, SPM01

 

Thanks for your post, and welcome to the MYOB Community Forum.

 

As per checking, there have been no reported incidents for bank feeds. We recommend checking it again. If there are still no transactions showing up after a few days, please don't hesitate to reach out to us.

 

Best regards,

Doreen

  • SPM01's avatar
    SPM01
    2 years ago

    Thanks for the response it is not all the bank feeds that are not working only Bankwest. Can you please investigate as colleagues in my building are having the same issue with Bankwest..

    • Doreen_P's avatar
      Doreen_P
      MYOB Moderator
      2 years ago

      Hi, SPM01 

       

      Thanks for your response.

       

      We were able to send you a private message requesting additional details to further assist you with your concern. We are looking forward to your response.

       

      Best regards,

      Doreen

    • Doreen_P's avatar
      Doreen_P
      MYOB Moderator
      2 years ago

      Hi, SPM01

       

      The issue has been resolved already, and we reached out to you through a private message. Don't hesitate to reach out to us if further issues are encountered.

       

      Best regards,

      Doreen

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