Forum Discussion

wendyb3's avatar
wendyb3
Experienced User
8 months ago

Bank Feeds

Just now our bank feeds have gone a bit haywire. They are now showing  several transactions from December 2021 on most of our accounts.

Could you please tell me how I can deal with this situation. 

Thank you.

Wendy

 

  • Genreve_S's avatar
    Genreve_S
    MYOB Moderator

    Hi wendyb3

     

    Thanks for posting your concern in the forum. 

     

    I understand that transactions from older dates can cause confusion in the file. However, with the current information provided, it's challenging for us to offer much assistance. Could you please specify in which window these transactions are appearing? Any additional relevant information would be greatly beneficial.

     

    We look forward to your response.

     

    Thanks,
    Genreve

  • Genreve_S's avatar
    Genreve_S
    MYOB Moderator

    Hi wendyb3

     

    I hope you are well. I'm just checking to see if you still require further help with your bank transactions. 

     

    Let us know more about your concern if your issue persists.

     

    Thanks,
    Genreve

    • Genreve_S's avatar
      Genreve_S
      MYOB Moderator

      Hi wendyb3,

       

      In light of no recent developments on this matter, we are going to wrap up this case for the moment.

       

      Should you need additional assistance, don't hesitate to initiate a new discussion in our forum.

       

      Thanks,
      Genreve

      • wendyb3's avatar
        wendyb3
        Experienced User

        Hi Genrev,

         

        My apologies for not replying earlier but I have been unwell.

        It is really strange as the old transactions just disappeared. I am not sure why they appeared as the accounts had been reconciled but these transactions weren't. And a few days later they were no more.

        But thank you,

         

        Wendy

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