Hi Julie---1,

Thanks for getting in touch. I’d be happy to help. 

A financial year rollover shouldn’t cause issues with your reconciliation window or delete transactions. If a transaction is missing from the Reconcile Accounts window, it may have been entered against another bank account or included in a previous reconciliation. Please make sure you’re working in the correct bank account, then check whether those transactions have already been reconciled.

Cheers,

Princess

Thank you for the reply:

 If I go to the bank Register the transactions are displaying.

Hi Julie---1,

Thanks for confirming you're seeing the transactions in bank register. First, check that you’ve selected the correct bank account and statement date. Only unreconciled transactions dated on or before the statement date will appear. If those details are correct and the transactions are still missing, please contact MYOB Support via the Contact Us page so they can take a closer look. 

Cheers,

Doreen