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stephendecomist's avatar
stephendecomist
3 months ago

Business unable to pay

Hi. I have business that are trying to pay me but keep getting the same error message in red.   Error Click to pay is unavailable for this card, please try another card or enter your card details m...
Shella_A's avatar
Shella_A
MYOB Moderator
3 months ago

Hi stephendecomist,

 

Thanks for the screenshot! To help you with the error in your card when processing payments please reach out to our virtual assistant MOCA or by submitting a support case via MyAccount. Make sure to provide a same screenshot of the error message. This will help the relevant team assist you more effectively.

 

 

Regards,

Shella

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