Forum Discussion

ro1's avatar
ro1
Experienced User
3 years ago

Can't match my supplier payment run from bank feed

Hi   I do an electronic supplier payment run twice a week. I did a payment on 5/1/23 and normally when i am matching/allocating my bank feeds, this payment run comes up with " possible match found"...
CloverQ's avatar
CloverQ
Former Staff
3 years ago

Hi ro1 

 

I'd suggest checking the following:

 

- If those payment transactions recorded have already been reconciled, e.g. manually ticked for reconciliation. 

- If a different bank account was used in the payment transactions recorded.

 

Please feel free to let us know how you go.

  • ro1's avatar
    ro1
    Experienced User
    3 years ago

    Hi

    Thanks for your reply

    I have the correct bank account i double checked that one. What i did just notice is that with this unallocated payment run, my bank account is balancing?! 

    I'm not sure what you mean by manually ticking for reconciliation?

     

    Thanks!

    • CloverQ's avatar
      CloverQ
      Former Staff
      3 years ago

      Hi ro1 

       

      In the desktop app or the browser version of AccountRight, if you go to Banking > Reconcile Accounts, select the account and enter statement date, the listed AccountRight transactions can be ticked manually here and will be included when you complete the bank reconciliation. AccountRight transactions matched to bank feeds transactions will be automatically ticked on this list. 

       

      Please do look up the payment transactions recorded on the Reconcile Accounts list, if they appear as ticked then it means they were either manually marked to be reconciled, or matched to another bank feeds transaction. 

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