Forum Discussion

conchi's avatar
conchi
Contributing User
6 years ago

customer deposit

I applied a customer deposit to a sales order and the order has been converted into an Invoice.  The issue I have is I applied the customer deposit to the incorrect bank account and now I'm unable to delete the customer deposit to select the correct bank account.  What steps do I need to take to be able to apply the payment to the correct bank account.

thanks

 

  • IanChait's avatar
    IanChait
    6 years ago

    Hi conchi 

     

    Simply process a Transfer Money (in the Accounts Screen) from the one account to the other. Then tick them in the reconcilaition screens.

  • IanChait's avatar
    IanChait
    Ultimate Cover User
    6 years ago

    Hi conchi 

     

    Simply process a Transfer Money (in the Accounts Screen) from the one account to the other. Then tick them in the reconcilaition screens.

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