Forum Discussion

jill12's avatar
jill12
User
2 years ago

deleting outstanding cheques and deposits

how do i delete outstanding cheques and deposits that are showing in the reconcile accounts window?

1 Reply

Sort By
Replies have been turned off for this discussion
  • Komal_S's avatar
    Komal_S
    MYOB Moderator
    2 years ago

    Hi jill12 

     

    If you're using MYOB AccountRight, sometimes this can happen due to a glitch in the reports. So we can confirm that's the issue, can you please do the following:

     

    1. Check Last Reconciled date on Reconcile Accounts window.
    2. Go to Reports > Banking > Cheques and Deposits > Reconciliation Report
    3.  Select Advanced Filters
    4.  Select Individual bank account > OK
    5.  Select Change Entered Statement Date to List of Recorded Statement Dates and Run Report
    6. Click on Statement Date to see all statement dates
     
     
    If the latest date on this report does not match the last reconciled date on the reconcile accounts window, that means there is an issue with the report. In order to correct it, take a backup of your file, and
     
    1. Go to Banking > Reconcile Accounts
    2. Enter a fake date after the latest statement date: e.g. 01/08/2023. Ignore the message about the transaction being future-dated.
    3. Enter the Calculated Statement Balance into the Closing Statement Balance field, so that the Out of Balance is $0.00
    4. Press the Reconcile button. This should then allow you undo the 'fake' reconciliation and the transactions should then appear correctly.