Forum Discussion

CherFreesia's avatar
CherFreesia
3 years ago
Solved

Double deposit to undesposited fund

Hi,   I deposited invoice payments from Prepare bank deposit page to Undesposited fund account by mistake. Then those lines disapeared and they can't be found in Prepare bank deposit page any more....
  • LRBooks61's avatar
    LRBooks61
    3 years ago

    Hi Cher

     

    Try this

    Go into reconcile bank

    Drop down to find undeposited funds

     

    Go to the date required and find the deposit into undeposited funds

     

    That is the transaction ( the deposit itself)you need to delete - the payments will go back to prepare deposits and you can redo the deposit

     

    If you reversed the one line it may have reversed the payment transaction you originally made, so you may need to redo that also

     

    Hope that helps

    Lisa

     

    Lisa

LRBooks61's avatar
LRBooks61
Ultimate Cover User
3 years ago

Hi Cher

 

Try this

Go into reconcile bank

Drop down to find undeposited funds

 

Go to the date required and find the deposit into undeposited funds

 

That is the transaction ( the deposit itself)you need to delete - the payments will go back to prepare deposits and you can redo the deposit

 

If you reversed the one line it may have reversed the payment transaction you originally made, so you may need to redo that also

 

Hope that helps

Lisa

 

Lisa

  • CherFreesia's avatar
    CherFreesia
    3 years ago

    Hi Lisa,

     

    Thanks for reply. I figured it out and reversed all the lines, so the invoices are remained unpaid, then I redid the payments, then deleted all the reversal lines in Undeposit account!

     

    Well done Lisa!

    Thanks alot! Have a good day!

     

    Cher

  • CherFreesia's avatar
    CherFreesia
    3 years ago

    Hi Lisa,

     

    Thanks for reply. I just got back to work on Monday and checked your solution.

    What I can find is only one line of deposit in undeposited fund, there's no withdrawal line/ or payment line.

    Also, I can't delete those highlighted lines as they're grey. the only option is to reverse the payment. I tried to reverse the payment, but only the reversal lines appeared in Prepare Bnk Deposit page, there's no positive amount lines released from the reversal. 

     

    Please check the screeenshot.  I need to release those 4 highlighted lines to Prepare bank deposit.

    Do you have any idea?

     

    Thank you and kind regards

    Cher

     

    • LRBooks61's avatar
      LRBooks61
      Ultimate Cover User
      3 years ago

      Hi Cher

       

      The screenshots haven't come through unfortunately - can you try again?

       

      You need to find the deposit that you made to the undeposited funds bank account and delete it

       

      You should be able to locate it through either the bank register or the reconcile bank screen

       

      Lisa

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