Forum Discussion
Hi Anil7852,
Thanks for posting your concern in the forum.
I understand how important it is that transactions get matched to the bank feeds. May I ask for screenshots of how these transactions look like from the Bank Feeds window? Any additional relevant information would be much appreciated.
We look forward to your response.
Thanks,
Genreve
- Anil78522 years agoContributing User
Dear Genreve,
Here it is.
The payment was made on 31/10/2023 and bounced back on the above date.
Now how can I allocate this amount? Really need a help
- Genreve_S2 years agoMYOB Moderator
Hi Anil7852,
Thank you for the response and the attached snippet.
Unfortunately, I will need to see all the transactions connected to this payment in the bank feeds and in the pay runs. As we will need to match the bank feeds to the pay runs/pay run reversals in the system. If you feel that the information on those screenshots is sensitive, feel free to send the screenshots in a private message instead.
We look forward to your response.
Thanks,
Genreve
Looking for something else?
Search the Community Forum for answers or find your topic and get the conversation started!
Find technical support and help for all MYOB products in our online help centre
Dig into MYOB Academy for free courses, learning paths and live events to help build your business with MYOB.