Forum Discussion

peanut's avatar
peanut
Cover User
2 years ago

Macquarie Bank Feed

Any ETA from MYOB when the bank feeds will recommence from Macquarie - they are down again and have been since last week - 3rd time in the past 4 months.
Princess_R's avatar
Princess_R
MYOB Moderator
2 years ago

Hi peanut,

 

Thank you for reaching out, and welcome to the Community forum. 

 

Our team is aware of some bank feed delays, and Macquarie has been experiencing delays since January 21, 2024. Currently, there is no specific timeframe available for when this issue will be resolved. Our team is actively in touch with Macquarie and is diligently working on investigating the cause of these delays. We assure you that we will promptly communicate any updates we receive from our team.

 

We sincerely apologize for any inconvenience caused by this delay. 

 

Thank you for your patience and understanding.

 

Cheers,

Princess

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