Hi GEB,
When things go a bit wonky like that— like names disappearing or discount amounts popping back up— it's worth doing a quick recap of the transaction. Make sure the right accounts are being used and everything's lining up as it should. Double-checking the dates can also help, just to confirm the payment falls within the reconciliation period you're working on. If it's still the same issue, it's best to reach out to our team on Live Chat via our virtual assistant, MOCA, or by submitting a support case via MyAccount.
Cheers,
Doreen