Merchant Deposit Deleted
I have a merchant deposit missing from the bank reconciliation for 30 July. The deposits were entered into Undeposited Funds and appear in the correct income accounts, and I can see them on the cash ...
Forum Discussion
Hi Jackie-AOTAS,
I understand you’re trying to delete a merchant deposit in AccountRight desktop and need to know how to handle the linked transactions. You’ll need to delete the deposit transaction first, before deleting or editing any of the linked payment or merchant fee transactions. Once the correction is made, you can record the deposit again and match it to the bank feed. If the deposit has already been reconciled, you may need to undo that reconciliation before making the change.
If you need us to further look into it, please reach out to our live chat support through our virtual assistant, MOCA, or submit a case via My Account.
Regards,
Sai
