Forum Discussion

Butch_Dixon's avatar
Butch_Dixon
Experienced User
8 months ago

Moving to Bank Feeds

Another dinosaur here who is moving to bank feed reconciliations. I have got the same issue as this contributor - Old Bank Feeds | MYOB Community  I just wanted to confirm that I can still get the...
Doreen_P's avatar
Doreen_P
MYOB Moderator
8 months ago

Hey Butch_Dixon,

 

No worries, and love the “dinosaur” vibe. Always good to keep things moving forward! You absolutely can get those old bank transactions taken off your file. Make sure to contact our team on Live Chat via our virtual assistant, MOCA, or by submitting a support case via MyAccount. This way, they can create a ticket for you, and let them know exactly which dates and bank accounts you want removed. Also, know that they'll fully remove the transactions from the dates that you listed.

 

Cheers,

Doreen

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