Forum Discussion

AV2's avatar
AV2
Member
4 months ago

MYOB ANZ Bank Feeds loading later and later

Hi all   I am a bookkeeper that works nights. MYOB Accountright bank feeds used to come through at 6am. Now on a Tuesday, this happens around 1pm and on the other days it's usually between 8am-10am...
Domster's avatar
Domster
Experienced User
26 days ago

Hi Princess, 

 

I put in a support ticket yesterday and we still don't have transactions past last Thursday 2 April.   This is now urgent.  Do I put in another ticket?

Princess_R's avatar
Princess_R
MYOB Moderator
26 days ago

Hi Domster,

 

You’re all good, no need to submit another ticket. I get how urgent this is, so I used the email you’re using here in the Community Forum to track down your case number. I’ve given the team working on it a nudge and they’ve now passed it on to the right bank feeds team. For now, just sit tight and they’ll be in touch to help you get those transactions through.

 

Cheers,

Princess

  • Domster's avatar
    Domster
    Experienced User
    26 days ago

    thank you appreciate it

Looking for something else?

Search the Community Forum for answers or find your topic and get the conversation started!

Community home

Level up your skills using MYOB software.

 

Find help guides and technical solutions for all MYOB products here

Explore video tutorials for our software at the MYOB Academy here

 

Dig into MYOB Academy for free courses, learning paths and live events to help build your business with MYOB.