MYOB ANZ Bank Feeds loading later and later
Hi all I am a bookkeeper that works nights. MYOB Accountright bank feeds used to come through at 6am. Now on a Tuesday, this happens around 1pm and on the other days it's usually between 8am-10am...
Forum Discussion
Hi AV2
We have a board dedicated to bank feeds including lots of common questions and notifications of any known delays.
Regarding the time they are delivered, this can happen anytime during the day.
We work hard to ensure that the data is sent as early as possible in the day, but there are variables at play such as what time we receive the data from the bank and how large the files are.
For example, when transactions are expected on a Tuesday, although they may regularly arrive at 6am, they can arrive at anytime during that business day.
Thanks for that Mike, however MYOB bank feeds used to come early in the morning and now its afternoon, and has been for some time now, or very late morning. You have changed something somehow and I know a few bookkeepers that are now dissatisfied with MYOB, due to this issue and the slowness of the sysytem.
If MYOB can't provde what we used to have, you will be losing a lot of customers as we rely solely on bank feeds to complete our tasks within our business.
Maybe your board that is dedicated to bank feeds can ask the banks the question of why MYOB bank feeds are the last bank feeds to show up everyday and resolve the issue.
I pay my employee to sit around waiting for the bank feeds to happen, it is time wasting and not cost effective for my business at all. Maybe i should charge MYOB for the time we reload constantly all morning and afternoon. I am getting very dissatisfied with MYOB, other systems now have direct real time bank feeds, is this something MYOB is looking at doing?
Hi SerenaW , thanks for the feedback and explanation of the impact on your business.
Although I can confirm that nothing has changed in our processes, on some occasions there may be delays with receiving data from banks, this then causes the processing of data to take longer.
If you continue to have this issue, please lodge a support ticket and we can investigate if this is an issue unique to your file or multiple files. Generally, you should be receiving feeds by 11am.
Our team are busy working on bringing Open Banking (what you have referred to as 'direct real time bank feeds') to MYOB, this will increase the reliability of bank feed data, as well as change delivery of data to twice a day for major banks, rather than once a day. This will be coming to MYOB in 2026.
