GHammo
5 days agoMember
Reconciling issue
Am unsure what i have done but i cannot get rid of these 3 transactions, if i click on them my balance will be out - what do i do?? I had hoped they would disappear however they just sit there.... ...
This usually means those transactions were already recorded elsewhere and are now sitting unmatched in Solo by MYOB.
Do not tick them just to clear the screen. That will throw your balance out. Open each one and check if the same payment already exists in your transactions or was imported twice from the bank feed.
If you find the duplicate, exclude or delete the unmatched copy. If you cannot edit or remove them, refresh the bank feed and try again. If they still stick, MYOB support can reset the feed link so those entries clear properly.
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