Forum Discussion

talinga's avatar
talinga
Contributing User
2 years ago

Seeking solution to fix issues about Prepare Electronic Payments

Hi MYOB team, 1. I created a pay run with ref 123 for an employee. 2. It was reserved mistakenly. The original pay run is correct. The reversal ref is CD00027.  3. Therefore, I reversed CD 000027 ...
talinga's avatar
talinga
Contributing User

Hi Doreen

Thank you for your reply. 

Just tried to downloan the bank file in the local version of AccountRight, but it was still unsuccessful.

See screenshot attached. 

Is there other options to fix the issue?

Many thanks, 

 

gavin12345's avatar
gavin12345
Ultimate User
2 years ago

Hi talinga 

 

This is caused by a bug in MYOB and needs to be fixed through the back-end. You will need to have a MYOB tech or MYOB specialist look at the file. Get in touch if you have no joy with getting MYOB to resolve.

 

Regards

Gavin

  • talinga's avatar
    talinga
    Contributing User
    2 years ago

    Thanks for your sharing, Gavin.

    Yes, I believe it is one of the bugs in MYOB Payroll.

    There are also quite a few bugs with MYOB TEAM app. 

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