We processed a pay on 27/9 to be paid on 30/9, and then processed our Superannuation on the same day to be paid on 1/10. It was paid via MYOB and is showing in our bank feed as the 27/9 whilst showing in MYOB as 1/10. This means we cannot reconcile our accounts for September.
How can we fix this? Can we adjust the superannuation payment date in MYOB?
Hi Jodie_Cox,
You can still match transactions with a different date to the bank feed transaction as long as the amounts are the same. Simply locate the superannuation payments in MYOB and match them with your bank feeds. For more info on matching bank feed transactions, please refer to this relevant thread.
If this approach doesn't resolve the issue, you can reverse the pay super transaction and re-enter it with the date provided on your bank feed. This should help you reconcile your accounts accurately.
Cheers,
Princess
It has matched, but when we go to reconcile September, it has the payment (from bank feed) as September and the Super Payment date in MYOB as October. So when we go to reconcile September we are out by that amount. I don't know why MYOB paid it on 27/9 when we entered 1/10 as the payment date...
We are not keen on reversing the super payment that has already been made. Would reversing the super payment and re-entering with a new date not trigger another payment through MYOB?
Hi Jodie_Cox,
You’ve got some options to sort this out. First up, you can reverse the super payments and reprocess them through Pay Liabilities with the correct date to match your bank feeds. Don’t worry, reprocessing through Pay Liabilities won’t trigger another payment.
Alternatively, you could reconcile your bank account to the 1st of October instead of the 30th of September. However, it would be best to consult with your accountant to see which option works best for your business.
Cheers,
Princess
