Solved
Undeposited funds box always checked
When I go into Receive Payments, the Undeposited Funds box is always checked. Is there a way to change this default to unchecked? I haven't used undeposited funds for many years since we stopped receiving cheques.
Hi dinky,
That sounds very unusual. If "When I Receive Money, I Prefer to Group It with Other Undeposited Funds" is already unticked under Setup > Preferences > Banking, the setting should be applied to the Receive Payments window as expected.
I recommend closing and reopening AccountRight, then check the Receive Payments window again. If the box is still selected, its best to reach out to our support team so this can be investigated further. You can also find more information here: About Undeposited Funds.
Regards,
Genreve
