Import Fields Issue

Question

We currently are having an issue regarding our invoice import process.&nbsp; The import fields appear to have totally changed with both Companies that we import invoice to.&nbsp; One company stopped working this morning, the other a few hours later.&nbsp; The import fields within MYOB have totally changed and we cannot import anymore as the available fields no longer match the import fields.&nbsp; Has their been something change in the background with MYOB?&nbsp; We have been using this process for many years without fault and we urgently need to resolve this so we can continue our invoice imports.

mike_james · Answer

Hi Betts , one thing to check that can cause this, does your import file (text) have "{}" (braces) on their own in line 1. Without those, AccountRight will assume that the file is formatted to version 19 field layout.

betts · Answer

I think I may have resolved this now after further investigation, field names in our import template had changed some how?

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Import Fields Issue

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