Forum Discussion

Sarahalexander's avatar
Sarahalexander
4 years ago

import journal

I have followed the "using an import template" instruction from your website, after export the template from test company, then I try to import into MYOB, which showing the error-17 : Invalid credit ...
  • Mike_James's avatar
    Mike_James
    4 years ago

    Hi Sarahalexander , welcome to the forum. Looks like you prepared the text file in Excel first, then saved it as a text file. Excel has added quotes around the fields with commas, ie the amounts over 1,000. Try formatting the amount fields as general, then save as text file.

Mike_James's avatar
Mike_James
Ultimate Cover User
4 years ago

Hi Sarahalexander , welcome to the forum. Looks like you prepared the text file in Excel first, then saved it as a text file. Excel has added quotes around the fields with commas, ie the amounts over 1,000. Try formatting the amount fields as general, then save as text file.

Looking for something else?

Search the Community Forum for answers or find your topic and get the conversation started!

Community home

Dig into MYOB Academy for free courses, learning paths and live events to help build your business with MYOB.