Forum Discussion

Experienced User

8 months ago

Importing inventory items bulk update for inactive items

Hi I have a client who wants to make a large number of inventory items inactive. We have exported the items from AccountRight. We have opened the TXT file in Excel and the client has put a Y ne...

Betabiz

Experienced User

8 months ago

Oh I now see a bunch of threads for error -4077 - which is also my problem.

Can you run a script on my file also please?

s/n 2800

file ID #1

file is online

thanks

Princess_R
MYOB Moderator
8 months ago
Hi Betabiz,

Thanks for reaching out.

I've successfully applied the fix to your file. Before attempting to import items again, please log out and then log back in.

Feel free to let me know if you need any further assistance.

If my response has answered your inquiry, please click "Accept as Solution" to help other users find this information.

Cheers,

Princess
- CMRBS
  2 months ago
  I know this is old, but I am having this same issue with the same error code, as well as-
  
  Error -7: Item Number may not be more than 30 characters
  
  Warning 401: Invalid character for inactive checkbox import; status not changed to inactive.
  
  Can I please have help rectifying this?
  
  Thank you.
  - Earl_HD
    MYOB Moderator
    2 months ago
    Hi CMRBS,
    
    The error occurs because the required format for Item Numbers when importing is 30 characters, alphanumeric. If they are longer than 30 characters or have special characters, that could be preventing the import. Additionally, you'll need to find the error in their import file.
    
    Please refer to our Help article - Import and export fields for more information on that topic.
    
    If the issue persists, this may need further assistance on the back end. You can reach them on Live Chat via our virtual assistant at MOCA or by submitting a support case via http://myaccount.myob.com/.
    
    Regards,
    Earl